Customer service information management
Make it a team effort on calls and service
Manage customer support capabilities with Skyz Service by sharing information with the service team. Brainstorm while looking over the complete customer file and how earlier calls were handled. Getting tips and advice online will cut the time your team takes to finish the job.
Share information and files from any device, anywhere, anytime
Have you finished up a job at a customer’s site? Update and tag it on the SkyzCRM client card directly from your smartphone. Record as many calls as you want and how they were resolved for future reference. This will make SkyzCRM a vast, indispensable knowledge base available to your service staff in the office and in the field.